E. Services
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Method
Properly prepared specification through a structured workshop
Clear communication with requirement specifications
Project support and adjustment during going live
Following services are offered:
Services
Ncontactcenter Workshop process analysis on site (service)
Ncontactcenter configuration, remote (set-up call flows according to workshop)
Ncontactcenter project-specific adjustments, per man/day
Ncontactcenter putting into service on site / going live, per man/day
Ncontactcenter agent training on site
Ncontactcenter supervisor training on site
Ncontactcenter administrator training on site
Ncontactcenter configuration, remote. Online configuration at cost.